Last updated: 4 November 2026
All Cinnematic plans are sold by Hannovae LLC.
Payments for Cinnematic plans are non-refundable, including for partly used billing periods and unused credits.
If you were charged by mistake (for example a duplicate charge, or a charge after you cancelled), email daniel@hannovae.com within 30 days of the charge and we will refund it.
You never pay for an edit that fails. If an edit does not render, the credit it held is returned to your balance automatically, and you can try again.
Credits do not roll over and have no cash value. They reset to your plan's allowance at the start of each billing period.
Hannovae LLC, daniel@hannovae.com